Kajaria GMB Call Data Push API Documentation

Overview

Kajaria requires call details to appear on the dashboard in real time. Instead of polling your API for each store, RightChoice should push every call to Kajaria immediately after it is logged.

This webhook should be triggered alongside your existing WhatsApp notification.

Endpoint

POST https://dashboard.kajariaceramics.com/cron/gmb_call_webhook.php

Property	Value
Method	POST
Content Type	application/json
Encoding	UTF-8
Health Check	GET request returns API status

Authentication

Every request must include the API key.

X-API-Key: <your-api-key>

Alternatively:

Authorization: Bearer <your-api-key>

Unauthorized requests return 401 Unauthorized.

Single Call Payload

{
  "website_id": 10432,
  "sap_code": "KAJ00123",
  "call_log_id": "RC-88213904",
  "call_number_with_c_code": "+919812345678",
  "call_start_time": "2026-07-28T14:32:07+05:30",
  "call_duration_minutes": 2.45,
  "call_did_number": "+911140001234",
  "call_event_type": "ANSWERED",
  "substatus": "COMPLETED",
  "call_recording_file_link": "https://cdn.rightchoice.ai/rec/88213904.mp3",
  "total_calls_from_caller": 3,
  "prev_calls_count": 2
}

Batch Payload

{
  "calls":[
    {
      "website_id":10432,
      "call_log_id":"RC-88213904"
    },
    {
      "website_id":10433,
      "call_log_id":"RC-88213905"
    }
  ]
}

Maximum 500 records per request.
Maximum request size: 2 MB.

Field Reference

Field	Type	Required	Description
website_id	Integer	Yes	Kajaria Store Code
call_log_id	String	Yes	Unique Call Identifier
sap_code	String	No	SAP Dealer Code
call_number_with_c_code	String	No	Caller Number
mobile	String	No	10 digit mobile number
call_start_time	ISO 8601	No	Call start timestamp
call_duration_minutes	Decimal	No	Duration in minutes
call_did_number	String	No	DID Number
call_event_type	String	No	ANSWERED / MISSED
substatus	String	No	Call Status
call_recording_file_link	URL	No	Recording URL
total_calls_from_caller	Integer	No	Total Calls
prev_calls_count	Integer	No	Previous Calls

Success Response

{
  "status":"success",
  "received":2,
  "stored":2,
  "rejected":0,
  "failed":0,
  "results":[
    {
      "index":0,
      "call_log_id":"RC-88213904",
      "status":"accepted"
    },
    {
      "index":1,
      "call_log_id":"RC-88213905",
      "status":"updated"
    }
  ]
}

Status Codes

Code	Description	Retry
200	Success	No
400	Bad Request	No
401	Unauthorized	No
403	Forbidden	No
405	Method Not Allowed	No
413	Payload Too Large	No
500	Server Error	Yes
503	Database Unavailable	Yes

Retry Policy

Retry on HTTP 500
Retry on HTTP 503
Retry on timeout
Retry on network failures
5 attempts with exponential backoff


30 Seconds
2 Minutes
5 Minutes
15 Minutes
1 Hour

Recordings

Push the call immediately and update later with the same call_log_id when recording becomes available.
Or delay until recording is ready (not recommended).
Existing recording URLs are never overwritten with an empty value.

Backfill & Reconciliation

One-time historical call data import.
Daily reconciliation to ensure missed webhooks are recovered.

Testing with cURL

curl -X POST https://dashboard.kajariaceramics.com/cron/gmb_call_webhook.php \
-H "Content-Type: application/json" \
-H "X-API-Key: YOUR_API_KEY" \
-d '{
  "website_id":10432,
  "call_log_id":"TEST-001",
  "call_number_with_c_code":"+919812345678",
  "call_start_time":"2026-07-28T14:32:07+05:30",
  "call_duration_minutes":1.5,
  "call_event_type":"ANSWERED",
  "substatus":"COMPLETED"
}'